FCC Investigates Broadband Providers Over Coverage Claims

US regulators are investigating whether broadband-service providers exaggerated their level of coverage to authorities preparing to distribute billions of dollars in subsidies.

(Bloomberg) — US regulators are investigating whether broadband-service providers exaggerated their level of coverage to authorities preparing to distribute billions of dollars in subsidies.

The Federal Communications Commission has multiple investigations involving several service providers, an agency spokesperson told Bloomberg News. The agency declined to say which providers it is investigating.

At issue are claims by carriers that they already provide high-speed internet service to rural and other underserved areas where it’s not actually available. The Biden administration is awarding $42.5 billion to increase access in these locations. Areas served and unserved are being marked on a map compiled by the FCC.

State and local officials, consultants and federal lawmakers have accused wireless providers of overstating the breadth and quality of their service in their reports to regulators. Broad claims of coverage could block potential rivals from obtaining subsidies that would let them more aggressively compete with the established providers. 

Read more: Verizon, T-Mobile overstate claims with $43 billion at stake

T-Mobile US Inc.’s coverage claims have drawn attention from some state officials. The carrier, in reports to the FCC for the map, said its fixed wireless could serve 45 million addresses, or more than one-third of the 114 million places listed in the maps when they were revealed last fall. Verizon Communications Inc. said it could reach almost 19 million.

FCC Chairwoman Jessica Rosenworcel revealed that there was an investigation in a Feb. 3 letter to members of Congress concerned about progress in the program.

“We have taken several steps to prevent systematic overreporting of coverage by broadband service providers,” Rosenworcel said in the letter. “Efforts to intentionally misstate service may be subject to enforcement action. In fact, we already have an investigation underway.”

Since then the agency has moved to multiple probes, according to the spokesperson.

In a statement provided by T-Mobile, the company says: “The FCC has not expressed a concern with our filings, which were submitted in June 2022 following the required guidelines.”

Verizon and the CTIA wireless industry trade group didn’t immediately respond to a request for comment. NCTA-The Internet & Television Association, which represents cable providers, declined to comment.

At issue is how to spread funding for the Broadband Equity, Access and Deployment Program, which was adopted by Congress in 2021 as part of a broader infrastructure package that President Joe Biden said would “make high-speed internet affordable and available everywhere in America.”

(Updates with T-Mobile comment in the ninth paragraph.)

More stories like this are available on bloomberg.com

©2023 Bloomberg L.P.