T-Mobile to Cut About 7% of Workforce, Mostly Corporate Roles

T-Mobile USA Inc. will cut its global workforce by just under 7%, the wireless carrier said Thursday.

(Bloomberg) — T-Mobile USA Inc. will cut its global workforce by just under 7%, the wireless carrier said Thursday. 

The move will affect about 5,000 positions, mostly corporate and back-office staff along with some technology roles, the company said in a regulatory filing. Retail and consumer-care experts won’t be impacted. 

Chief Executive Officer Mike Sievert said in a letter to employees that the cost of attracting and retaining customers is “materially more expensive than it was just a few quarters ago.” Building out T-Mobile’s high-speed internet business and efforts in other areas “ is not enough to deliver on these changing customer expectations going forward.”

Sievert said he doesn’t anticipate any additional widespread company reductions in the foreseeable future.

Mobile rival AT&T Inc. has also been cutting jobs, eliminating 74,130 employees, including through divestitures, or 32% of its total staff since the beginning of 2021 through June 30.

 

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